Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CHRISTINE S CENDANA

CHRISTINE S CENDANA

March 19, 2026

5  out of  5
rating by CHRISTINE S CENDANA
"Very detailed and accommodating. thank you so Much."
We responded:
"Glad to help Christine!"
Profile photo of LEONID FRENKEL

LEONID FRENKEL

March 16, 2026

5  out of  5
rating by LEONID FRENKEL
"Rebecca is very knowledgeable, professional and friendly. She was very nice to clearly explain all my needs for auto and home insurance. Thank you, Rebecca."
We responded:
"Thanks for the review! I’m glad we could help with your auto and home insurance "
Profile photo of JPM

JPM

March 9, 2026

5  out of  5
rating by JPM
"We have been insured by State Farm for many years. Not just Auto, but Life,Homeowners and more. Bill Warbuton has gone above and beyond for us and we are very pleased with his service. But…. We ❤️Rebecca! She’s our go-to gal. She’s fabulous! Friendly, organized, very knowledgeable and always answers our messages promptly. She works with us until we have the Certificates of Insurance for our business vehicles just right, which is important for a contractor."
We responded:
"I’m glad you chose us! Thanks for the review!"
Profile photo of Meaghan Barnett

Meaghan Barnett

March 3, 2026

4  out of  5
rating by Meaghan Barnett
"We've always had AMAZING customer service with (Bill Warburton) State farm. My only complaint is the price which is why I gave four stars. But Rebekka (our agent) herself is extremely thorough so I would gladly leave her 5 stars!"
Profile photo of Owensolvang 17

Owensolvang 17

March 3, 2026

5  out of  5
rating by Owensolvang 17
""
Profile photo of Jason Knisley

Jason Knisley

February 27, 2026

5  out of  5
rating by Jason Knisley
"very smart and kind people they will take the time to go over everything with you and what you can add or subtract from your coverage, very good rates"
Profile photo of Aned Bosques

Aned Bosques

February 26, 2026

5  out of  5
rating by Aned Bosques
"Rebecca is very helpful and very organized. She helps every step of the way and takes time to explain everything."
Profile photo of Jim Zimmerman

Jim Zimmerman

February 23, 2026

5  out of  5
rating by Jim Zimmerman
"Rebecca was very helpful, knowledgeable and friendly on helping me save money today. There is no one in the Tri Cities that can match her quotes. Thank you Rebecca"
Profile photo of Robert Hammond

Robert Hammond

February 23, 2026

5  out of  5
rating by Robert Hammond
"I've been with State Farm for years, and we have never any issues with them. The rates have been good, and any questions or changes in our policies, have been handled quickly."
We responded:
"Thank you Robert!"
Profile photo of Tom Rogers

Tom Rogers

February 13, 2026

5  out of  5
rating by Tom Rogers
"Bill and Rebecca and the rest of the team are awesome and responsive. I appreciate their professionalism and friendly service. Highly recommended!"
We responded:
"Thanks for the compliment Tom! We are so glad you utilize us for your insurance needs!"
Profile photo of Christopher Sosa

Christopher Sosa

February 12, 2026

5  out of  5
rating by Christopher Sosa
"Excellent staff and thank you Julie and Bill and all your staff. The best!!!"
We responded:
"We love hearing from you Chris! Thanks for the review!!"
Profile photo of Michelle Waud

Michelle Waud

February 8, 2026

5  out of  5
rating by Michelle Waud
"Ting was helpful and patient with all the changes we had on our policy.. and we saved so much by changing to State Farm"
We responded:
"Thanks for the great review Michelle!!"
Profile photo of Laura Schroedel

Laura Schroedel

February 5, 2026

5  out of  5
rating by Laura Schroedel
"Renewal was a breeze and no increases in rates. Also set up to have a crack in my windshield repaired without any problems. Would highly recommend Rebecca... she's the best."
Profile photo of Erica Strauss

Erica Strauss

January 28, 2026

5  out of  5
rating by Erica Strauss
"Staff is super helpful and friendly"
We responded:
"Thanks for the review Erica!"
Profile photo of Stephen Conner

Stephen Conner

January 14, 2026

5  out of  5
rating by Stephen Conner
"Bill's team of agents were able to assist me with the claim process. My wife and I have been with this office for years."
We responded:
"Thank you Stephen!"
Profile photo of Christine Lily

Christine Lily

January 14, 2026

5  out of  5
rating by Christine Lily
"Rebecca was incredibly helpful, enthusiastic, and knowledgeable throughout the process. She helped me find great coverage that truly fits my needs. I really appreciate her assistance and support."
We responded:
"Thanks for the review Christine!!"
Profile photo of Gabriel Sadzewicz

Gabriel Sadzewicz

January 13, 2026

5  out of  5
rating by Gabriel Sadzewicz
"This office has very good staff! Rebecca is exceptional at what she does and I encourage anyone who would like great insurance rates to try this office out!"
Profile photo of Sharon Bastian

Sharon Bastian

January 12, 2026

5  out of  5
rating by Sharon Bastian
"I just wanted to give a shout out to Julie W for getting my life insurance set up and extended for 10 more years. She has been amazing to work with and keeping me up to date with the information I need and asking if I have any questions. Highly recommend this office ."
Profile photo of Tony Curless

Tony Curless

January 9, 2026

5  out of  5
rating by Tony Curless
"I was involved in a non-fault, out-of-state collision while driving to work on New Year's Day, and my truck was left undriveable. I attempted to coordinate a damage assessment and rental vehicle through the at-fault driver's claims department, but for more than a week after the accident I received no response. I then reached out to my agent at Bill Warburton State Farm, and Mauricio immediately got the ball rolling. By that same afternoon, an adjuster had contacted me, liability was established, the assessment process was initiated, and a rental vehicle was approved. l've been a customer of Bill Warburton's agency for years and rarely need support, but when I do, they are always responsive and helpful. On this occasion they saved me time, money, and a great deal of frustration. I'm very grateful to Mauricio and the rest of Bill's team."
Profile photo of Dat Tran

Dat Tran

January 8, 2026

5  out of  5
rating by Dat Tran
"I recently had the pleasure of working with Rebeca. She is friendly, knowledgeable, fast responding and always helpful. I highly recommend her to anyone looking for an insurance agency that puts customers first."
We responded:
"I’m glad we could help Dat! "
Profile photo of Blake Dean

Blake Dean

January 2, 2026

5  out of  5
rating by Blake Dean
"I worked with Becca to open new Home, Auto, and Jewelry policies. In less than an hour, she quickly identified areas to both improve coverages over my current policies AND save me over 50% per month. Becca was easy to work with, knowledgeable, and explained everything in a way that was easy to understand. Would highly recommend working with this team!"
Profile photo of Ganesh Bala

Ganesh Bala

December 30, 2025

5  out of  5
rating by Ganesh Bala
"I had the pleasure of working with Rebecca on my auto, home, and life insurance quotes. Her persistence in finding the best rates really stood out. She was exceptionally friendly and knowledgeable, answering all my questions thoroughly and making the entire process quick and seamless."
Profile photo of Hans Dankers

Hans Dankers

December 29, 2025

5  out of  5
rating by Hans Dankers
"We have been with State Farm for 55 years and I’ve never been disappointed. Over this time, we have had three State Farm reps and currently with Bill Warburton we continue to have excellent service. Ting Rutkowski recently helped us with a Life insurance refund and a discount from car insurance. Thanks again, Johannes and Martha Dankers"
Profile photo of Maurya Karan Reddy

Maurya Karan Reddy

December 19, 2025

5  out of  5
rating by Maurya Karan Reddy
"Had the pleasure of working with Rebecca to get my quotes for auto and home insurance policy. Was impressed by how persistent she was on getting lower quotes for us time after time. She quoted us for about a year and half every 6 months until they were able to get lower quotes than others and we signed up with state farm because of that eventually. We were also able to get higher coverages for our home for the same price as other providers thanks to her."
Profile photo of Eric Perkins

Eric Perkins

December 16, 2025

5  out of  5
rating by Eric Perkins
"We have had good experiences with Bill Warburton's agency. They try really hard to provide good service."
Profile photo of Patrick Hanks

Patrick Hanks

December 10, 2025

5  out of  5
rating by Patrick Hanks
"I reached out to get a quote a couple of years ago and at first State Farm didn't offer car insurance in WA at the time, but Rebecca kindly followed up every 6 months and gave me an updated quote to see if I was interested in switching. Never felt pressured and when things worked out she made switching over easy."