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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Justin Galen

July 27, 2023

5  out of  5 rating by Justin Galen
"Yeah so as long as Nicole works for this agency, I will be a customer for life. She beat the competitors price without me even informing her what it was. Very communicative, polite and impressively fast, won my business. Thabk you so very much! Ya'll rock!"

Lisa Miranda

July 22, 2023

5  out of  5 rating by Lisa Miranda
"Great customer service! All of our questions were answered and they helped us with obtaining insurance for all of cars for a great price. Thank you!"

steve vergala

July 20, 2023

5  out of  5 rating by steve vergala
"Rebecca was awesome super helpful and knowledgeable on all the questions I had on switching over to them, making it seamless, no stress, plus saved me a lot of money I would highly recommend them for your insurance needs."

Kim Sather

June 20, 2023

5  out of  5 rating by Kim Sather
"Bill’s team is fantastic! Taylor made sure switching our insurance over was a breeze!"

Ryan Sharp

June 15, 2023

5  out of  5 rating by Ryan Sharp
"Highly recommend Bill Warburton's office! He went out of the way to help me get set up with insurance, and his team always helps me find the coverage that best fits my needs for the best price possible!"

Rebecca Whitcomb

May 17, 2023

5  out of  5 rating by Rebecca Whitcomb
"Taylor has been incredibly great to work with. She found great rates for my business and has been more than helpful. Rebecca had been so helpful as well, she had stepped in when Taylor was out. I am so happy I made the switch to State Farm!"

Max McMorrow

May 4, 2023

5  out of  5 rating by Max McMorrow
"They go above and beyond, best customer service I have had ever. Hands down."

Karen Bean

February 6, 2023

5  out of  5 rating by Karen Bean
"They worked hard and made sure my claim was fulfilled. Always checked in with me to make sure everything was going ok. Seamlessly got my car back up and running."

Carolyn Johnson

January 26, 2023

5  out of  5 rating by Carolyn Johnson
"Rebecca made certain the process ran smoothly and I was happy with the end result."

Golden Clothing Store

January 24, 2023

5  out of  5 rating by Golden Clothing Store
"great service! Bill and his staff make sure we have everything in our policy and we can trust the prices and polices are top notch!"

Gene Brazel

January 12, 2023

5  out of  5 rating by Gene Brazel
"We had vandalism occur to our SUV and Bill’s State Farm team was exceptional in processing our claim. Repairs were completed by Crash Champions in Monroe and the work was incredible. Overall, amazing experience."

Peter Samson

January 6, 2023

5  out of  5 rating by Peter Samson
"Bill has been our State Farm agent for many years. We've had no problems and his team is very responsive to questions or changes. I recommend them."

Dustin Kuntz

January 5, 2023

5  out of  5 rating by Dustin Kuntz
"I have had Bill Warburton as my State Farm agent since he took over for Steve (and I was with Steve since 2001). I have shopped insurance elsewhere and State Farms rates were always the best. My wife was rear ended last year by a driver with no insurance. Bill helped us in person with the claim at his office with no appointment required. This is the service I expect from an insurance company in the time of need. They are always there to take a phone call in person, no automated directory. Thankyou Bill and staff for standing by your customers."

Ericka Sharp

January 5, 2023

5  out of  5 rating by Ericka Sharp
"We have been with Bill's office for years and they have always given exceptional service with rates that we've had other insurance agencies say they "can't touch!" Thanks Bill!"

Alex Vega

January 5, 2023

1  out of  5 rating by Alex Vega
"The worst insurance company please try another company"

Hunt Sather

November 12, 2022

5  out of  5 rating by Hunt Sather
"Zero complaints and great customer service!"

Taylor Sharp

November 11, 2022

5  out of  5 rating by Taylor Sharp
"Bill and his team are awesome! Always quick to respond and help with any needs! We've been insured with him for years and have zero complaints!"

Blanca Segueda

October 1, 2022

5  out of  5 rating by Blanca Segueda
"I always have positive experiences with Bill and his staff. He’s reachable and quick to help me out when in need. Truly recommend he’s great and takes care of all your insurance needs."

Ashley Edmondson

September 27, 2022

5  out of  5 rating by Ashley Edmondson
"Bill has been great to work with! He cares about his customers and goes above and beyond to get the best rates! I highly recommend him and his team."

Katelyn hardesty

July 16, 2022

5  out of  5 rating by Katelyn hardesty
"Bill is out right extraordinary! He has amazing customer service! He made switching my insurance in a breeze!"

Karina’s Lifestyle

April 20, 2022

5  out of  5 rating by Karina’s Lifestyle
"The perfect example of an organized persistent and caring insurance agent, every single time I have had a question or concern, Ana Granados has responded to me immediately with a solution and has created no difficulties, I do not write many reviews but this agent definitely deserves one , Thanks for the great work Ana."

Sandra Granados

April 19, 2022

5  out of  5 rating by Sandra Granados
"Ana Granados is very knowledgeable, professional and friendly; she’s nice and easy to talk to, offering great communication and support. I appreciate her time and recommend her very highly."

Kimberly Mehlhoff

March 4, 2022

5  out of  5 rating by Kimberly Mehlhoff
"Just got off the phone with Becca and she was AMAZING. Answer all my questions, ran some numbers, gave me options and lowered my bill in less than 5 minutes. I had zero hold time, and she picked up the phone on the first ring. So refreshing to talk to a human!"

Rafael Garcia

March 2, 2022

5  out of  5 rating by Rafael Garcia
"Good afternoon, Ms. Llera. Thank you so very much for your assistance, magnanimity, and expeditious response in the matter. Although I normally don't do email commendation, but I believe this one is warranted. Again, I truly/greatly appreciate your being so receptive, accommodating, friendly, courteous, polite, helpful and more importantly, very professional to my email request & inquiry, regarding the Insurance Policies. Secondly, it was truly a great pleasure/privileged speaking with you in achieving our common goal. Additionally, I honestly believed that you are a veritable/veracious asset to your esteemed organization due to the great perspicacity/erudition/profundity that you possessed. Further, in my opinion, you have the retentivity/propensity for an uncompromising/unending passion for high quality work, commitment to superior service and Client satisfaction... Please KEEP UP THE AMAZING/QUINTESSENTIAL WORK, Ms. Llera! Have a Terrific/Fabulous day/rest of your week! PS. I wish very Agents/Reps are like you. It would make all our jobs easier. Stay well/safe...Good Luck! Yours truly, Rafael"

Anita Booze

March 1, 2022

5  out of  5 rating by Anita Booze
"We have been with Bill’s office for years. Even when we moved across the state the staff has taken fantastic care of us. Rebecca is amazing and every time I chat with her I feel like I’m talking to a friend. As long as we are able to have them as our carrier for life, auto, and home we 100% will!"